I'M THINKING THAT THE COMMISH'S NEXT JOB ISN'T GONNA BE AT MCKINSEY: How do you solve the problem of overlong waits at the DMV? The solution, as concocted by the commissioner of Indiana's bureau of motor vehicles? Not hiring more employees or setting up a couple of TVs for folks to watch. No, no, the solution is simply to hide all the clocks, so that people don't realize how long they've been sitting there.
Oh, and they're also rearranging the seating so that irate customers without timepieces can kill a little time by watching each other simmer while they wait to have their pictures taken.
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