- "Now Olive Garden serves dishes that are astonishingly far from authentic Italian culture, such as burgers & fries, Spanish tapas, heavy cream sauces, more fried foods, stuffed cheeses, soggy pasta, and bland tomato sauce."
- "'Buy one entrée, take one home' and other recent promotions appear to be inconsistent with Italian culture – not to mention the extreme portion size is inconsistent with authentic Italian values and creates enormous waste."
- "If you google 'how to cook pasta', the first step of Pasta 101 is to salt the water. How does the largest Italian dining concept in the world not salt the water for pasta?"
- "Soup preparation: We believe Darden should bring the base in and add a few ingredients in the restaurant, not cook from scratch at each individual restaurant as it currently does, since it gets little credit from customers for its 'homemade' soups."
- "We will no longer disregard sound nutrition. Nutrition will not be the driving force, but it will now be carefully considered while greatly improving the taste and appeal of every dish.... Portion sizes may be gradually reduced, as guests will begin to equate Olive Garden’s value proposition more with quality and excellence at fair prices, than with massive quantities of barely edible fried items, excessive cheeses, and heavy cream sauces."
Saturday, September 13, 2014
PAGING MARILYN HAGERTY! PAGING ROBERT IRVINE! Sure, you can just read the articles about it, but it's a lot more fun to actually page through the 294-slide presentation a major investor prepared on Olive Garden's failings, and how to fix them. Some highlights:
Posted by Adam at 3:43 PM